You may return new, unused items within 30 days of delivery for a full refund of product cost. Original shipping costs are non refundable and return shipping is your responsibility.
You should expect to receive your refund within four weeks of sending your return, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the US.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Most orders will ship within 48 hours of ordering, Monday through Friday. Orders placed on weekends will ship Tuesdays. Our warehouse is closed on major holidays (as are most shipping services), so please keep this in mind when placing your order.
Please also note that the shipping rates are flat rate based on your order total.
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